State AG-CFPB Settlement with Chase Bank Over Credit Card Collections

In 2015, the CFPB, 47 state attorneys general and the District of Columbia settled with Chase Bank for $136 million over their credit card collection practices. The investigation found that Chase used robo-signed documents as evidence in lawsuits against consumers. In addition, Chase often sold accounts to other debt collecting agencies that were already discharged or inaccurate.

• Press Release, Consumer Financial Protection Bureau, CFPB, 47 States and D.C. Take Action Against JPMorgan Chase for Selling Bad Credit Card Debt and Robo-Signing Court Documents (July 8, 2015).
   
• CFPB Consent Order